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Home>Help Center>Where's My Order
 

Where's My Order

Tracking your order can be as simple as 1-2-3. Please review the section below to get your answers.

Where is my tracking number?

Why is my order delayed?

According to FedEx my package was delivered, but I didn't get it.

Where is the calendar I ordered?



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Where is my tracking number?


Existing Customers? Please click HERE and log into YOUR ACCOUNT


Please note our tracking numbers are sent in an email with the FedEx tracking #. Please always check your junk, bulk or spam folders if you feel you are missing an email from Extreme Fitness Results.

Spam filtering software may be installed on your computer or used by your email provider or internet service provider. To ensure that you receive our emails and our responses to inquiries, do one of the following:

If your settings do not allow you to add email addresses to a "safe list", use the Help section or contact your email/internet provider's Customer Support to research your configurations options. Disable your email filtering "SPAM" software on your computer.




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Why is my order delayed?


We apologize if your package has not arrived when expected.

The majority of our orders do deliver within the 5-7 business day guaranteed, however sometimes there are circumstances beyond our control that can cause delays in processing and shipping your order.

Thanks for your patience and understanding. Please click on the link below and complete the form.

When inquiring about an order please include:
  • Full Name
  • Order Number : starting with AB- (followed by 5 numerical digits), or your 8 digit order number. Our order numbers are in this format ONLY. If your order number is not in this format, please cross check your records and contact the right vendor.

Please note: We will not be able to help you if any of the information listed above is missing.


Simply CLICK HERE and complete the FORM
. One of our customer service representatives will look into your claim immediately.



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According to FedEx my package was delivered, but I didn't get it.


Before you contact us, please ask all members of your household and neighbors if they have seen or have the package. If you still don't find it, you will have to submit critical information so we can start an official investigation with FedEx.


When inquiring about an order please include:
  • Full Name
  • Order Number : starting with AB- (followed by 5 numerical digits), or your 8 digit order number.Our order numbers are in this format ONLY. If your order number is not in this format, please cross check your records and contact the right vendor.

Please note: We will not be able to help you if any of the information listed above is missing.

Simply
CLICK HERE and complete the FORM
. One of our customer service representatives will look into your claim immediately.



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Where is the calendar I ordered?


As stated in the product description of the calendar, the calendar is a down-loadable product. The link to download the calendar or any of our digital products was sent to you in the order confirmation email.
If you are having trouble finding the link
simply CLICK HERE and complete the FORM.

One of our customer service representatives will look into your claim immediately.


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